Text Message Terms
Last updated: October 25, 2026
Visit With Santa visit reminders are text messages from North Pole Innovations Inc, doing business as Visit With Santa and VisitWithSanta.com ("us", "we", or "our").
What we text
When you book a video visit with Santa, you can give us your mobile number and tick the box to get texts about that visit. We send reminders before the visit starts and the link to join it. We don't send marketing texts. Getting texts is optional and is not a condition of purchase.
How often
Up to 3 texts for each visit you book. Message frequency varies with the number of visits you book.
Cost
We don't charge for texts. Message and data rates may apply, depending on your mobile plan.
Stopping texts
Reply STOP to any of our texts to stop them. We send one text to confirm, and then no more. To start again, reply START, or tick the box the next time you book.
Help
Reply HELP to any of our texts, or email santashelper@visitwithsanta.com.
Carriers
Mobile carriers are not liable for delayed or undelivered messages.
Privacy
We don't sell, rent or share your mobile number or your consent to get texts with anyone for their marketing. See our Privacy Policy.